The promises of flexible work and instant deliveries promoted through food delivery apps are one of the latest trends within the “gig economy” and lay at the forefront of smart city agendas. This article focuses on the work undertaken by Deliveroo couriers to investigate how they embody, negotiate, and contest the “smartness” of the platform. Drawing on ethnographic research in London and Manchester, analysis of internal online communication, and interviews with workers, the article examines how competing understandings of “smartness” emerge in response to algorithmic management in the workplace. This paper conceptualizes two distinctive yet overlapping attitudes among couriers—entrepreneurialism and solidarity—and discusses their implicati...
In light of the individualisation, dispersal and pervasive monitoring that characterise work in the ...
The growth of digital platforms in many industries attracted the attention of scholars and activists...
Pervasive technologies are already transforming "The Future of Work". Mobile technologies, IoT, and ...
The promises of flexible work and instant deliveries promoted through food delivery apps are one of ...
This article examines how gig economy platform companies, via algorithmic management, shape working ...
This article aims to explore the forms of collective actions that are emerging in new sectors of dig...
This article aims to explore the forms of collective actions that are emerging in new sectors of dig...
This article examines the process of informalization of work in platform food delivery work in the U...
This article examines how gig economy platform companies, via algorithmic management, shape working ...
The article takes the surprising exit of the food delivery platform Deliveroo from Berlin as a start...
Deliveroo is a food delivery platform that allows customers to order food from restaurants and have ...
Pervasive technologies are already transforming ``The Future of Work''. Mobile technologies, IoT, an...
In the academic debate, an increasing number of studies has addressed the disciplining function of t...
This study explores how Chinese riders game the algorithm-mediated governing system of food delivery...
The growth of digital platforms in many industries attracted the attention of scholars and activists...
In light of the individualisation, dispersal and pervasive monitoring that characterise work in the ...
The growth of digital platforms in many industries attracted the attention of scholars and activists...
Pervasive technologies are already transforming "The Future of Work". Mobile technologies, IoT, and ...
The promises of flexible work and instant deliveries promoted through food delivery apps are one of ...
This article examines how gig economy platform companies, via algorithmic management, shape working ...
This article aims to explore the forms of collective actions that are emerging in new sectors of dig...
This article aims to explore the forms of collective actions that are emerging in new sectors of dig...
This article examines the process of informalization of work in platform food delivery work in the U...
This article examines how gig economy platform companies, via algorithmic management, shape working ...
The article takes the surprising exit of the food delivery platform Deliveroo from Berlin as a start...
Deliveroo is a food delivery platform that allows customers to order food from restaurants and have ...
Pervasive technologies are already transforming ``The Future of Work''. Mobile technologies, IoT, an...
In the academic debate, an increasing number of studies has addressed the disciplining function of t...
This study explores how Chinese riders game the algorithm-mediated governing system of food delivery...
The growth of digital platforms in many industries attracted the attention of scholars and activists...
In light of the individualisation, dispersal and pervasive monitoring that characterise work in the ...
The growth of digital platforms in many industries attracted the attention of scholars and activists...
Pervasive technologies are already transforming "The Future of Work". Mobile technologies, IoT, and ...